Comprehensive 2-Day HR Generalist Certificate Program: Building a Foundation for HR Excellence (Starts 12-09-2024)

Instructor: Elga Lejarza, aPHR, PHR, SHRM-CP, SPHR, GPHR, SHRM-SCP

Continuing Education Credits:

• HRCI – 14 HR(General) Credits
• SHRM – 14 PDC’s

Schedule: 10:00 AM – 6:00 PM Eastern Time on Both Days (Detailed Agenda Below)

Are you an HR professional looking to enhance your knowledge and skills to excel in your role and drive organizational success? Join us for the 2-Day HR Generalist Certificate Program, which provides comprehensive coverage of essential HR topics and legal compliance requirements. Learn from an expert trainer with extensive HR experience and legal expertise, and engage in an interactive and practical training format with practical examples and case studies. Network with peers and fellow HR professionals and receive a certificate of completion upon successful program completion. Register now and gain essential knowledge and skills to excel in your HR role and drive organizational success!

Topics Covered:

Day 1:

• Introduction and Program Overview
• The Role of the HR Generalist Today
• The Strategic Role of HR in Organizational Success
• Areas for Improvement in HR Strategies
• Adapting HR Strategies to Fit Business Needs
• Stronger Relationships between Functional Departments
• Productive Uses for Technology to Make HR Management a Strategic Business Partner
• Employee Relations Defined
• Clear Policies for Effective Employee Relations
• Trends in Employee Relations
• Root Cause of Employee Complaints
• Pushing Back on Issues not Managed by HR
• Coaching Supervisors and Managers for Positive Employee Relations
• Labor and Employment Law
• Legal Obligations Related to Labor and Employment Law
• Potential Liability for Harassment, Discrimination, and Retaliation Under Title VII
• Hostile Work Environment Harassment According to the Law
• Employer Obligations Regarding Religious Accommodations
• Carrying Out Workplace Investigations
• Americans With Disabilities Act (ADA)
• Defining a “Qualified Disability”
• Common Mistakes Related to ADA Compliance
• Creating Job Descriptions that Comply with the Law and Avoid Discrimination Claims
• Reasonable Accommodations for Individuals with Disabilities
• Best Practices for Providing Reasonable Accommodations While Also Running a Business

Day 2:

• Understanding and Complying with the Family & Medical Leave Act (FMLA) Requirements
• Basics of the Family Medical Leave Policy
• Document Processing for FMLA
• Associated Subjects such as PTO, Sick Time, Vacation Pay, and Leave Tracking
• Developing Organizational Policies to Improve FMLA Management
• Best Practices in Dealing with Intermittent Leave Misuse or Abuse under the FMLA
• Common Law Impacting Human Resources
• Supreme Court Cases that have Redefined Retaliation Laws
• Preventing Potential Claims
• Topics of Negligent Hiring, Supervision, Retention, Conduct Investigations, and Wrongful Termination/”At-Will” Employment
• Defamation and Privacy Related to Employee Electronic Communications
• Current “Must-Have” Company Policies to Better Manage Legal Risks
• The National Labor Relations Act (NLRA)
• Framework Laid Out by the NLRA to Ensure the Rights of Employers and Labor Organizations are Protected
• Unionization Process from Excelsior Lists to Secret Ballots
• Which Employee Behavior is Protected under the Act
• Handling Disciplinary Proceedings when Union Employees Request Representation
• Strategies for Avoiding Unionizing Activities
• Difficult Conversations in HR
• Handling Difficult Conversations in the Workplace
• Navigating Sensitive Topics with Employees
• Creating a Positive and Respectful Dialogue
• Strategies for Managing Emotions

Learning Outcomes:

By the end of the 2-Day HR Generalist Certificate Program, participants will be able to:

• Understand the strategic role of HR in organizational success and identify areas for improvement in HR strategies.
• Establish clear policies for effective employee relations and recognize the root cause of employee complaints.
• Understand legal obligations related to labor and employment law and prevent potential claims.
• Understand the basics of the Family Medical Leave policy and develop policies to improve FMLA management.
• Explore Supreme Court cases that have redefined retaliation laws and develop strategies to prevent potential claims.
• Understand the framework laid out by the NLRA and determine which employee behavior is protected under the act.
• Handle difficult conversations in the workplace and develop strategies for managing emotions.
• Create stronger relationships between functional departments and develop productive uses for technology to make HR management a strategic business partner.
• Define a “qualified disability”
• Discuss common mistakes related to ADA compliance and create job descriptions that comply with the law and avoid discrimination claims.
• Cover reasonable accommodations for individuals with disabilities and best practices for providing reasonable accommodations while also running a business.
• Process and manage employee documentation related to FMLA, PTO, sick time, vacation pay, and leave tracking.
• Identify potential legal risks related to labor and employment law, and develop policies to prevent potential claims.
• Understand the National Labor Relations Act (NLRA) and the unionization process.
• Handle disciplinary proceedings when union employees request representation and strategies for avoiding unionizing activities.
• Navigate difficult conversations in the workplace, create positive and respectful dialogue, and manage emotions effectively.
• Network with peers and HR professionals and learn from an expert trainer with extensive HR experience and legal expertise.
• Receive a certificate of completion upon successful program completion.

Why Attend the Training Program:

• Gain essential knowledge and skills to excel in your HR role and drive organizational success
• Learn from an expert trainer with extensive HR experience and legal expertise
• Engage in interactive and practical training format with practical examples and case studies
• Network with peers and HR professionals
• Receive a certificate of completion upon successful program completion

Program Features:

• Expert trainer with extensive HR experience and legal expertise
• Comprehensive coverage of essential HR topics and legal compliance requirements
• Interactive and engaging training format with practical examples and case studies
• Pre- and post-test to assess learning outcomes and measure program effectiveness
• Opportunity for Q&A and networking with peers and HR professionals
• Certificate of completion upon successful program completion

Target Audience:

• HR Generalists
• HR Managers and Directors
• Small business owners and managers
• Professionals seeking to enhance their HR knowledge and skills

Agenda:

Day 1: 10:00 am – 11:30 am: Introduction and Program Overview

• Introduce the trainer and the participants
• Explain the program objectives and topics
• Discuss the program format and expectations
• Pre-Test
• Provide an overview of the HR Generalist role

11:30 am – 1:00 pm: The Contribution of Human Resources professionals Today

• Discuss the strategic role of HR in organizational success
• Identify areas for improvement in HR strategies
• Outline approaches to adapt strategies to fit business needs
• Create stronger relationships between functional departments
• Develop productive uses for technology to make HR management a strategic business partner

1:00 pm – 2:00 pm: Lunch Break

2:00 pm – 3:30 pm: Employee Relations Defined: Creating a Foundation for Business Growth and Success

• Establish clear policies for effective employee relations
• Keep up with key trends in employee relations
• Recognize the root cause of employee complaints
• Learn how to push back on issues not managed by HR
• Develop skills in coaching supervisors and managers for positive employee relations

3:30 pm – 3:45 pm: Short Break

3:45 pm – 5:15 pm: Labor and Employment Law

• Discuss legal obligations related to labor and employment law
• Review potential liability for harassment, discrimination, and retaliation under Title VII
• Delineate what constitutes a hostile work environment harassment according to the law
• Review employer obligations regarding religious accommodations
• Discuss how employers should carry out workplace investigations

5:15 pm – 6:00 pm: Americans With Disabilities Act (ADA)

• Define what a “qualified disability” is
• Discuss common mistakes related to ADA compliance
• Talk about creating job descriptions that comply with the law and avoid discrimination claims
• Cover reasonable accommodations for individuals with disabilities
• Discuss best practices for providing reasonable accommodations while also running a business

Day 2: 10:00 am – 11:30 am: Understanding and complying with the Family & Medical Leave Act (FMLA) requirements

• Discuss the basics of the Family Medical Leave policy
• Review document processing for FMLA
• Discuss associated subjects such as PTO, sick time, vacation pay, and leave tracking
• Develop organizational policies to improve FMLA management
• Understand best practices in dealing with intermittent leave misuse or abuse under the FMLA

11:30 am – 1:00 pm: Common Law impacting Human Resources

• Explore Supreme Court cases that have redefined retaliation laws
• Discuss how HR departments can prevent potential claims
• Cover topics of negligent hiring, supervision, retention, conduct investigations, and wrongful termination/”At-Will” employment
• Discuss defamation and privacy related to employee electronic communications
• Look into current “must-have” company policies to better manage legal risks

1:00 pm – 2:00 pm: Lunch Break

2:00 pm – 3:30 pm: The National Labor Relations Act (NLRA)

• Discuss the framework laid out by the NLRA to ensure the rights of employers and labor organizations are protected
• Understand the unionization process from Excelsior lists to secret ballots
• Determine which employee behavior is protected under the act
• Learn how disciplinary proceedings should be handled when union employees request representation
• Explore strategies for avoiding unionizing activities

3:30 pm – 3:45 pm: Short Break

3:45 pm – 5:15 pm: Difficult Conversations in HR

• Discuss how to handle difficult conversations in the workplace
• Learn how to navigate sensitive topics with employees
• Understand how to create a positive and respectful dialogue
• Develop strategies for managing emotions in difficult conversations

5:15 pm – 6:00 pm: Q&A session

• Review of the day’s topics
• Post-Test