2-Day Change Management Certificate Program
Empower Your Organization for Success in Navigating Change
Continuing Education Credits:
- HRCI – 14 HR(General) Credits
- SHRM – 14 PDC’s
Schedule: 10:00 AM – 6:00 PM Eastern Time on Both Days (Detailed Agenda Below)
Program Overview
Are you a victim of change, or a change agent? As an HR professional, you are at the forefront of guiding your organization through these transitions, ensuring smooth and successful transformations. Our comprehensive 2-Day Change Management Certificate Program is meticulously designed to empower you with the essential skills and knowledge to navigate the complexities of organizational change and foster a culture of adaptability and innovation.
The first day of the 2-Day Comprehensive Change Management Certificate Program will provide you with a solid foundation in the fundamentals of change management. You will gain insights into the emotional reactions that often accompany change and how to effectively manage them. Additionally, you will learn about Kurt Lewin’s three-stage change model (unfreezing, changing, refreezing) and how to apply it to real-world change initiatives. You will learn how to masterfully implement Kotter’s 8-step change model to establish urgency, build a guiding coalition, create a vision, communicate effectively, empower employees, remove barriers, celebrate successes, and anchor change in the organization’s culture. Additionally, you will enhance your understanding of Kolb’s four learning styles (concrete experiential, reflective observer, abstract conceptualizer, active experimenter) and how to adapt training methods for optimal learning outcomes.
The second day of the 2-Day Comprehensive Change Management Certificate Program will focus on implementing effective change management strategies. You will learn how to design and deliver tailored training and development programs that cater to the specific needs of the change initiative and different learning styles. You will also develop the skills to assess individual and organizational readiness for change using the Skills, Will, and Hill Model. You will master the technique of force field analysis to identify the factors driving and restraining change and develop strategies to overcome resistance. Unravel the intricacies of force field analysis, a powerful technique for identifying the factors driving and restraining change.
Furthermore, you will gain the skills to conduct thorough change readiness assessments to identify organizational strengths, weaknesses, and potential barriers to change. You will learn how to apply the principles of cue, craving, response, and reward to encourage positive change behaviors and embed new routines into the organization’s culture. Conclusively, you will delve into the psychology of resistance, gaining insights into the underlying causes and effective strategies to minimize resistance and foster buy-in.
Our Change Management Certificate Program is an invaluable investment in your professional development and the future of your organization. By equipping you with the knowledge and skills to navigate change effectively, you will empower your workforce to embrace new strategies and initiatives, fostering a culture of innovation and adaptability.
Join us and discover the transformative power of effective change management!
“The greatest danger in times of turbulence is not the turbulence – it is to act with yesterday’s logic.” – Peter Drucker
Key Features
- Comprehensive curriculum covering a broad range of Change Theories.
- Delivered over two interactive days for optimal understanding and retention.
- Course materials designed by leading HR experts.
- Addresses current HR issues and potential for future in Change Management.
- Provides a certificate upon completion to enhance your professional profile.
Program Objectives
By the end of this program, participants will be able to:
- Understand the complexities of Change Management.
- Navigate their organization through successful change strategy plans.
- Bolster their career by earning a prestigious Change Management Certificate.
Topics Covered
- Understanding Change Management: This module delves into the intricacies of organizational change management, a crucial process for ensuring successful change implementation and employee adaptation. It explores the significance of change management, its role in organizational development, and the responsibilities of HR professionals in navigating change initiatives.
- Understanding Change and Its Impact on Employee Well-being: Navigating change effectively is crucial for organizations to achieve sustainable success. However, change can have a significant impact on employee morale and productivity. By understanding the psychological stages of change, applying appropriate techniques to manage resistance, and fostering a culture of adaptability and resilience, HR professionals can empower individuals and organizations to adapt to change effectively.
- Creating a Diverse and Inclusive Learning Environment: Here, participants will learn how to create a diverse and inclusive learning environment, as it is essential for empowering employees to embrace change, adapt to new ways of working, and contribute to the success of organizational transformation. During this module, we will see how this can be achieved by understanding and catering to different learning styles, as well as applying the laws of habit to promote habit formation and change acceptance.
- Understanding Change Management Models: Change management models provide frameworks for organizations to navigate change effectively and minimize resistance among employees. We will dive into three prominent theories, Prosci’s ADKAR Model and Kurt Lewin’s Change Model, and Kotter’s 8-Step Change Model offer distinct approaches to addressing change at the individual and organizational levels during this module.
- Change Readiness Assessment: Change readiness assessment is a critical step in ensuring the successful implementation of change within an organization. By evaluating the organization’s current state, identifying potential barriers, and developing tailored strategies, organizations can increase the likelihood of change acceptance and minimize disruption. We will review that this comprehensive approach not only enhances change management practices but also fosters employee engagement and continuous improvement throughout the change process.
- Force Field Analysis: This module is an exploration of Force Field Analysis, a vital tool in the realm of Change Management. The material then equips participants with practical insights into applying Force Field Analysis, enabling informed decision-making, fortification of driving forces, and alleviation of restraining forces. The module emphasizes the tool’s significance as a powerful instrument in Change Management, highlighting its versatility, strategic importance, and real-world application.
- Working through Resistance to Change: Participants embark on a journey to navigate resistance to change. Strategies for effectively addressing resistance are then presented, followed by a shift in focus to viewing change as an opportunity for growth. The module underscores the potential of change to enhance employee engagement and concludes with the importance of celebrating successes and learning from setbacks.
- Communication Strategies for Change: Commencing with effective change communication, the material explores key principles to underpin communication strategies. It addresses the selection of appropriate communication channels, emphasizing precision in tailoring messages to diverse audiences. This comprehensive approach equips participants with the knowledge and skills to communicate change effectively, fostering a smoother transition in dynamic organizational environments.
- Training and Development for Change: During this module, the material guides participants in designing effective training programs aligned with organizational goals. It emphasizes the importance of selecting the right training methods for different situations. The module further explores the practical aspects of implementing training programs within the organization. This comprehensive approach aims to foster a dynamic learning environment, ensuring organizations can adapt to evolving challenges and opportunities.
- Measuring, Evaluating & Sustaining the Success of Change Initiatives: In this final module, participants will learn how effective change management involves establishing a measurement and evaluation framework, gathering feedback from employees, and utilizing key metrics to assess the success of change initiatives. By measuring the impact of change on various aspects of the organization, leaders can identify areas for improvement, sustain change efforts, and embed positive changes into the organizational culture.
In the 2-Day Change Management Certificate Program, each topic is designed to build upon the previous, providing a comprehensive and detailed understanding of Change Management, critical for any HR professional looking to advance their career and make a significant impact in their organization.
Agenda
Day 1:
10:00 am – 11:30 am: Understanding Change Management
- Importance of Change Management
- HR Responsibilities in Change Management
- Types of Organizational Change
- Understanding Organizational Culture
11:30 am – 12:15 pm: Understanding Change and Its Impact on Employee Well-being
- Impact of Change on Employee Well-being
- Understanding the Stages of Change
- Techniques to Move Through Resistance Stages
- Tailoring Training Programs to Learning Styles
12:15 am – 12:30 pm: Break
12:30 pm – 1:30 pm: Creating a Diverse and Inclusive Learning Environment
- Embracing Diversity in Learning Styles
- Applying the Laws of Habit to Change Management
- Examples of Habit Formation in Change Management
1:30 pm – 2:30 pm: Understanding Change Management Theories
- Prosci’s ADKAR Model
- Kurt Lewin’s Change Theory
- Kotter’s 8-Step Change Theory
- Case Study: Successful Change Management at Microsoft
2:30 pm – 3:15 pm: Lunch
3:15 pm – 3:30 pm: Applying Change Management Principles to Real-World Challenges
- Implementing a new company policy
- Introducing a new technology
- Mergers & Acquisitions
3:30 pm – 4:15 pm: Change Readiness Assessment
- The Significance of Change Readiness Assessment
- Objectives of Change Readiness Assessment
- Key Components of Change Readiness Assessment
- Conducting a Change Readiness Assessment
- Benefits of Change Readiness Assessment
- Developing a Personal Change Management Toolkit
- Creating a Change-Ready Organization
- Becoming Equipped for Effective Change Management
4:15 pm – 4:30 pm: Break
4:30 pm – 6:00 pm: Lessons Learned from Change Management
- Lessons Learned from Change Management Failures & Successes
- Identifying and Mitigating Potential Risks to Change
- Tailoring Change Management Approaches to Specific Initiatives
Day 2:
10:00 am – 11:30 am: Leadership Theories and Styles for Change Management
- Leadership Theories & Styles: Transformational Leadership Theory, Democratic Leadership Theory, Coaching Leadership Theory, Situational Leadership Theory
- Developing Effective Change Leadership Skills
- Case Studies of Successful Leadership in Change Management
11:30 am – 12:15 pm: Force Field Analysis
- What is Force Field Analysis
- Analyzing the Balance of Forces
- Applying Force Field Analysis in Change Management
12:15 am – 12:30 pm: Break
12:30 pm – 1:30 pm: Working through Resistance to Change
- Navigating Resistance to Change
- Addressing Resistance to Change with Understanding and Empathy
- Understanding the Roots of Resistance
- Strategies for Addressing Resistance to Change
- Embracing Change as an Opportunity for Growth
- Leveraging Change to Enhance Employee Engagement
- Celebrating Successes and Learning from Setbacks
1:30 pm – 2:30 pm: Communication Strategies for Change
- The Role of Communication in Change Management
- Communicating Change Effectively
- Key Principles of Effective Communication in Change Management
- Communication Channels for Change Management
- Tailoring Communication to Different Audiences
- Supporting Employees Through the Change Process
2:30 pm – 3:15 pm: Lunch
3:15 pm – 3:30 pm: Training and Development for Change
- Cultivating a Culture of Continuous Learning and Adaptability
- Identifying Training Needs
- Designing Effective Training Programs
- Training Methods: The Right Method for the Right Situation
- Implementing Effective Training Programs
- Evaluating Training Effectiveness
3:30 pm – 4:15 pm: The Role of Technology in Change Management
- Technology in Change Management
- Key Technologies for Change Management
- Overcoming Challenges and Maximizing Technology Benefits
- Leveraging Technology for Effective Change Management
- Overcoming Challenges and Maximizing Technology Benefits
- Future of Technology in Change Management
4:15 pm – 4:30 pm: Break
4:30 pm – 6:00 pm: Measuring, Evaluating & Sustaining the Success of Change Initiatives
- Key Metrics for Measuring Change Initiative Success
- Measuring and Evaluating the Success of Change Initiatives
- Key Metrics for Evaluating Change Initiatives
- Key Metrics for Evaluating Change Initiatives
- Establishing a Measurement and Evaluation Framework
- Gathering Feedback from your employees
- Importance of Measuring and Evaluating Change Initiatives
- Sustaining Change and Embedding it into the Organizational Culture
