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1-Day Bridging the Gap: Mastering Intergenerational Communication Differences and Conflict Resolution in the Workplace Certificate Program (Starts 04-17-2024)

Apr 17, 2024 @ 10:00 am - 6:00 pm EDT

Virtual Event Virtual Event
$895.00
1-Day Bridging the Gap: Mastering Intergenerational Communication Differences and Conflict Resolution in the Workplace Certificate Program

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1-Day Bridging the Gap: Mastering Intergenerational Communication Differences and Conflict Resolution in the Workplace Certificate Program (Starts 04-17-2024)
Are you aspiring to master the complexities of managing a diverse, multi-generational workforce? Understanding and navigating the varied communication styles and conflict resolution approaches across generations is critical in today's workplace. If these challenges resonate with you, we invite you to participate in our comprehensive one-day certificate program, 'Mastering Intergenerational Communication Differences and Conflict Resolution in the Workplace.' This program is meticulously designed to equip you with the necessary skills and insights to effectively manage and harmonize a workforce that spans sometimes up to six generational groups, fostering a collaborative and productive work environment.
$ 895.00
Unlimited

Instructor: Luis Lejarza, aPHR

Continuing Education Credits:

Schedule: 10:00 AM – 6:00 PM Eastern (Detailed Agenda Below)

Program Overview

Are you aspiring to master the complexities of managing a diverse, multi-generational workforce? Understanding and navigating the varied communication styles and conflict resolution approaches across generations is critical in today’s workplace. If these challenges resonate with you, we invite you to participate in our comprehensive one-day certificate program, ‘Mastering Intergenerational Communication Differences and Conflict Resolution in the Workplace.’ This program is meticulously designed to equip you with the necessary skills and insights to effectively manage and harmonize a workforce that spans sometimes up to six generational groups, fostering a collaborative and productive work environment.

Firstly, the modern workplace is characterized by a diverse range of age groups, each with its own communication preferences and work styles. Mastering inter-generational communication differences and conflict resolution in the workplace, equips you with the knowledge and tools to bridge these gaps, fostering a more inclusive and collaborative work environment.

Secondly, conflict resolution is an inevitable aspect of any workplace, but addressing conflicts arising from generational differences requires a specialized skill set. Our Certificate program will provide you with effective conflict resolution strategies tailored to the unique dynamics of different age groups. By learning how to identify and manage conflicts arising from generational disparities, you will contribute to a harmonious workplace where diverse perspectives are valued rather than a source of tension.

Moreover, as organizations become increasingly global and interconnected, mastering inter-generational communication becomes crucial for effective collaboration across borders. Our certificate program not only addresses the nuances of communication within age-diverse teams but also prepares you to navigate cross-cultural communication challenges, ensuring you can communicate effectively with colleagues from different generations and backgrounds.

Lastly, attending our certificate program demonstrates a commitment to professional development and a proactive approach to building a successful career. Employers value individuals who invest in improving their interpersonal and conflict resolution skills, recognizing that these capabilities contribute to a positive work culture and improved team dynamics.

By attending our Mastering Inter-Generational Communication and Conflict Resolution Certificate Program, you position yourself as a valuable asset to your organizations, equipped to thrive in diverse and dynamic professional environments.

Topics Covered

Why Attend This Training Program

By attending this certificate program, you will be better prepared to navigate the complexities of today’s multi-generational workforce, leading to improved communication, stronger team dynamics, and a more inclusive workplace culture.

Learning Outcomes

Program Features

Target Audience

Our Certificate Program is beneficial for anyone interested in enhancing their ability to navigate the complexities of a multi-generational workplace, improving communication, and resolving conflicts more effectively.

Agenda

Day 1:

10:00 AM – 10:30 AM: Introduction

10:30 AM – 11:00 AM: Pre-Test

11:00 AM to 11:30 AM: Generational Differences at the Workplace

11:30 AM to 12:00 PM: Five Different Generations at the Workplace

12:00 PM to 12:15 PM: Break

12:30 PM to 2:30 PM: Introduction of Generational Group Speakers

2:30 PM to 3:00 PM: Lunch break

3:00 PM to 3:30 PM:  Recognizing Characteristics, Values, and Communication Styles of Each Generation

3:30 PM to 4:00 PM: Conflict Resolution Across Generations

4:00 PM to 5:00 PM: Impact on the Workplace

5:00 PM to 5:15 PM: Break

5:15 PM to 6:00 PM: Take Action at the Workplace