Elga, the most beautiful-hearted instructor I have ever met. She stands beside you and doesn’t leave your side until you pass your exam! She is an incredible woman and leader! Elga’s teaching method was right on with my learning style – very thorough. I was the most timid student she may have ever had and this woman has given me so much confidence! I tip my hat to her for helping me advance my career. I COULD NOT have done it without her commitment to my success. And I am just 1 student among the many that she puts her whole heart and passion of teaching into. Those of you that desire obtaining your HR certification and want the best instructor – it’s Elga Lejarza-Penn! Without a doubt!