Positively Impacting HR Professionals in their Career Development Journey to Success!
Handling employee complaints internally is a highly sensitive, multi-faceted process not just mandated by Federal law in most circumstances but significantly necessary to create a positive work environment that will be conducive to high levels of employee engagement. It requires a practice-based, step-by-step approach and the understanding of the internal complaint handling process, the legal requirements organizations must observe and the necessary technical and communication skills.
Have you ever lost sleep at night because something just wasn’t right in your gut after you heard or witnessed a situation? Did you see something at work that you didn’t agree with, but it wasn’t “technically” a handbook violation? Are you struggling with the way leadership seems to treat people differently depending on the person receiving the treatment? Chances are, you’re facing ethical dilemmas in the workplace. This 2-day certificate program will teach you the difference between morals, values, principles, purpose, ethics, business ethics, ethos, conflict of interest, code of ethics, core values and code of conduct. You’ll learn the laws surrounding ethics and how you can create an ethical organization. A company’s business ethics will determine its reputation and even the most straightforward situations can have hidden traps that impact both the law and ethics. This course will equip you to identify those hidden traps and prevent them in the future. Implementing these strategies will put you well on your way to becoming an Employer of Choice or Best Places to Work!
Handling employee complaints internally is a highly sensitive, multi-faceted process not just mandated by Federal law in most circumstances but significantly necessary to create a positive work environment that will be conducive to high levels of employee engagement. It requires a practice-based, step-by-step approach and the understanding of the internal complaint handling process, the legal requirements organizations must observe and the necessary technical and communication skills.
HRCI – 13 HR(General) Credits
SHRM – 13 PDC’s
Handling employee complaints internally is a highly sensitive, multi-faceted process not just mandated by Federal law in most circumstances but significantly necessary to create a positive work environment that will be conducive to high levels of employee engagement. It requires a practice-based, step by step approach and the understanding of the internal complaint handling process, the legal requirements organizations must observe and the necessary technical and communication skills.
Whether you are an HR professional who wants to incorporate data analysis into your practice or an HR Manager who want to make data-driven decisions about employee, teams, and their management practices, once you have completed the course, you will understand how Data leads to Insight… How Insight leads to Action… And how Action leads to Desired Results.