Positively Impacting HR Professionals in their Career Development Journey to Success!
Handling employee complaints internally is a highly sensitive, multi-faceted process not just mandated by Federal law in most circumstances but significantly necessary to create a positive work environment that will be conducive to high levels of employee engagement. It requires a practice-based, step-by-step approach and the understanding of the internal complaint handling process, the legal requirements organizations must observe and the necessary technical and communication skills.
Handling employee complaints internally is a highly sensitive, multi-faceted process not just mandated by Federal law in most circumstances but significantly necessary to create a positive work environment that will be conducive to high levels of employee engagement. It requires a practice-based, step-by-step approach and the understanding of the internal complaint handling process, the legal requirements organizations must observe and the necessary technical and communication skills.
HRCI – 13 HR(General) Credits
SHRM – 13 PDC’s
Handling employee complaints internally is a highly sensitive, multi-faceted process not just mandated by Federal law in most circumstances but significantly necessary to create a positive work environment that will be conducive to high levels of employee engagement. It requires a practice-based, step by step approach and the understanding of the internal complaint handling process, the legal requirements organizations must observe and the necessary technical and communication skills.
Unions, primary boycotts, secondary boycotts and the Taft Hartley Act are just a few of the topics you need to know to pass the PHR, SPHR, SHRM-CP and SHRM-SCP Certification Exams. This blog and video is an excerpt taken from Elga Lejarza-Penn’s 6-Week Evening Online PHR, SPHR, SHRM-CP, SHRM-SCP Exam Prep Boot Camp, that discusses these topics.
Handling employee complaints internally is a highly sensitive, multi-faceted process not just mandated by Federal law in most circumstances but significantly necessary to create a positive work environment that will be conducive to high levels of employee engagement. It requires a practice-based, step-by-step approach and the understanding of the internal complaint handling process, the legal requirements organizations must observe the necessary technical and communication skills.