Understanding and Managing Inter-Generations in the Workplace (Starts 10-7-2023)

Join us online via Live Stream / Webinar for our Instructor-Led 1-Day Understanding & Managing Inter-Generations in the Workplace training course. 

Generational diversity can be a challenge in the workplace, but it can also be a strength. Understanding and managing the different generational perspectives can help create a more productive and cohesive work environment.

Managing these different generational perspectives can be challenging, but it can also lead to a more productive and cohesive workplace. By understanding the unique values and perspectives of each generation, we can learn to work together more effectively. Our training is designed for managers, supervisors, and employees of all ages.

Enables participants to:

• Understand the characteristics and needs of different generations
• Analyze the benefits and challenges of working with different generations
• Identify ways to manage and lead employees across different generations

Instructor

Carrisse Hull (The Power of a Vision) – 15+ years in HR with a Bachelor of Science Sociology, Pending-Master of Mgt. HR, HRCI-PHR

Continuing Education Credits

HRCI – 7 HR(General) Credits

SHRM – 7 PDC’s

Schedule

10:00 am – 6:00 pm Eastern Standard Time

Learning Objectives

1. Ice-Breaker Activity
2. Your Generation

• Activity: Historical Events
• Age Groups
• Major Events
• Major Traits

3. Overview of 6 Generations. Where it begins and where it ends? Which Era is the best?

• GI Generation
• Silent Generation
• Baby Boomers
• Generation X
• Millennial
• Generation Z

4. How did the Generations get their title?
5. What shaped each Generation?
6. How does our era shape every Generation as it relates to:

• Personal preference
• Professional preference
• Behavior in the workplace

7. Remembering, learning, and/or understanding Generations that you weren’t a part of.
8. Understanding the shift in society:

• The Rise of Technology
• Civil Rights & Social Justice
• Where does this leave the next Generation

9. Generational Diversity – What is it and What does it matter?

• Benefits of generational diversification
• Cultural differences
• Competitive edge in the workplace
• Managing a culturally diverse workforce

10. Human Resources has evolved
11. “Five” Generations in the workplace? Why does it matter?
12. Current U.S. workforce numbers
13. How Generations affect our ability to lead
14. Shared values and similarities
15. Seek to understand the differences vs. similarities
16. All employees working together, including our leaders
17. Generational Summary and How it Shapes the Workplace
18. Defining moments!
19. Rise of “Social Movement”
20. At-a-glance: Generational – values/expectations
21. Bridging the Gap
22. What is Discipline

• The goal of a good discipline system
• Positive approach to discipline

23. Tools for the “Modern” workforce
24. “Progressive Discipline”
25. “Workplace Investigations”

• Investigation Guidelines
• Elements of an effective disciplinary system

26. Conflict – Good or Bad?
27. Management Styles:

• Collaborating
• Competing
• Avoiding
• Accommodating
• Compromising

28. Managing right or wrong?
29. How to successfully manage/discipline multiple Generations:

• A mix of work ethics
• Attitudes
• Personal
• Professional

30. Demographics: 1 st Step
31. One size “Does NOT” fit all
32. Perceived Differences
33. Generational Motivation/Passion

• Compensation
• Rewards
• Mental Health
• Benefits

34. Intergenerational Disciplining
35. Generational Feedback
36. Do we communicate the same?

• General Philosophy
• Social Media

37. Generational values
38. Decoding:

• Technology
• Communication
• All things Intergenerational

39. Where your generation stands on technology
40. Common generational issues in the workplace and why!
41. “Negative Perceptions”
42. Intergeneration’s: working together
43. Judgmental Attitude

• The “Why” explained
• Intergenerational knowledge and understanding

44. Together We Rise