Continuing Education Credits:
- HRCI – 2 HR(General) Credits
- SHRM – 2 PDC’s
Schedule: 3:00 PM – 5:00 PM Eastern Time
In today’s dynamic work environment, the ability to provide and receive continuous feedback is crucial for fostering growth and maintaining high performance. This program equips HR professionals, managers, and supervisors with the necessary skills to build a culture of continuous feedback within their organizations. By understanding the psychology of feedback, participants will learn how to motivate employees and enhance morale, ensuring that feedback is both impactful and constructive. The comprehensive exploration of feedback models and frameworks, such as SBI and GROW, provides practical tools for effective communication, which are essential for any leadership role.
The program emphasizes the development of essential communication skills, emotional intelligence, and active listening techniques, enabling leaders to deliver both positive and constructive feedback effectively. Participants will gain insights into overcoming common barriers to feedback, fostering an environment of trust and openness. This is particularly important for managers and supervisors who are on the front lines of employee interaction. By mastering these skills, leaders can ensure that feedback is specific, actionable, and timely, ultimately driving better performance and job satisfaction among their teams.
Moreover, the program covers the implementation of continuous feedback systems, including the design of feedback strategies aligned with organizational goals and the use of technology and tools to facilitate feedback. HR professionals will benefit from learning how to measure the impact of feedback and analyze data to drive continuous improvement. By attending this training, participants will not only enhance their ability to give and receive feedback but also contribute to creating a feedback-rich environment that promotes continuous learning and development, leading to sustained organizational success.
Program Features
- Expert trainer with extensive HR experience and legal expertise
- Comprehensive coverage of essential HR topics and legal compliance requirements
- Interactive and engaging training format with practical examples and case studies
- Pre- and post-test to assess learning outcomes and measure program effectiveness
- Opportunity for Q&A and networking with peers and HR professionals
- Certificate of completion upon successful program completion
Why Attend This Training Program
- Master Feedback Skills: Develop essential skills for providing and receiving feedback, tailored to HR professionals, managers, and supervisors.
- Enhanced Employee Motivation and Morale: Understand the psychology behind feedback and how it affects employee performance and engagement.
- Practical Feedback Models and Frameworks: Gain practical insights into proven feedback models such as SBI (Situation-Behavior-Impact) and GROW (Goal-Reality-Options-Will).
- Overcoming Feedback Barriers: Identify and address common obstacles to giving and receiving feedback.
- Emotional Intelligence in Feedback: Enhance your emotional intelligence to better manage your own emotions and understand others’.
Topics Covered
- Introduction to Continuous Feedback
- The Psychology of Feedback
- Types of Feedback
- The Feedback Loop
- Feedback Models and Frameworks
- Effective Communication Skills
- Providing Constructive Feedback
- The Role of Emotional Intelligence in Feedback
- Delivering Positive Feedback
- Overcoming Barriers to Feedback
- Developing a Growth Mindset
- Active Listening and Responding to Feedback
- Using Feedback for Personal Development
- The Role of Self-Assessment
- Creating a Feedback-Rich Environment
- Designing a Feedback Strategy
- Training Managers and Leaders
- Technology and Tools for Feedback
- Measuring the Impact of Feedback
- Sustaining a Culture of Continuous Feedback
Target Audience
- Current HR Directors: Professionals already holding HR Director positions seeking to update their skills and stay abreast of the latest trends and practices in the field.
- Senior HR Managers: Experienced HR Managers looking to take the next step in their careers and prepare for roles at the director level.
- Aspiring HR Leaders: Individuals aiming to transition into senior HR roles, such as HR Directors or Vice Presidents of HR, and seeking the necessary skills and credentials.
- HR Business Partners: HR professionals who work closely with senior management and need to understand strategic HR management at a higher level.
- Talent Development Managers: Those responsible for employee development and succession planning who are looking to expand their strategic HR capabilities.
- Organizational Development Professionals: Individuals focused on organizational change and development, looking to enhance their understanding of strategic HR’s role in these processes.
- HR Consultants and Advisors: Independent consultants and advisors who provide strategic HR guidance to organizations and need to stay current with industry best practices.
- Small Business Owners/CEOs: Leaders of small to medium-sized businesses who often take on HR responsibilities and need a deeper understanding of strategic HR management.
- HR Professionals in Transition: Individuals between roles or looking to shift their career path within HR, aiming to increase their marketability and job prospects.
- HR Academics and Educators: Educators and researchers in the field of human resources or related fields looking to update their knowledge and incorporate current practices into their teaching and research.
- Non-HR Executives: Executives from other departments who collaborate closely with HR and need to understand the strategic importance and functions of HR within an organization.
- Employee Relations Managers: Professionals handling employee relations and looking to improve their feedback and communication skills to better manage workplace dynamics.
- Learning and Development Specialists: Individuals responsible for employee training and development programs, aiming to integrate continuous feedback into their curriculum.
- Compensation and Benefits Managers: HR professionals focused on designing and managing compensation and benefits programs who want to understand how continuous feedback can enhance their strategies.
- Diversity and Inclusion Officers: Those leading diversity and inclusion initiatives who need to incorporate effective feedback mechanisms to foster an inclusive workplace.
- Recruitment and Talent Acquisition Managers: Professionals managing the recruitment process and seeking to improve candidate and employee experience through effective feedback practices.
- Performance Management Specialists: Individuals dedicated to performance evaluation and improvement, looking to implement continuous feedback for better performance outcomes.
- HR Information Systems Managers: Professionals overseeing HR technology solutions, aiming to integrate feedback tools and systems into their HRIS platforms.
- Change Management Leaders: Those leading change initiatives within organizations who need to understand the role of continuous feedback in managing and facilitating change.
- Corporate Trainers: Trainers responsible for delivering organizational training programs, looking to incorporate feedback techniques into their training sessions.
Agenda
3:00 PM – 3:05 PM: Welcome and Introduction
- Overview of the program
- Objectives and outcomes
3:05 PM – 3:25 PM: Module 1 – Foundations of Continuous Feedback
- Introduction to Continuous Feedback
- The Psychology of Feedback
- Types of Feedback
- The Feedback Loop
- Feedback Models and Frameworks
3:25 PM – 3:45 PM: Module 2 – Skills and Techniques for Giving Feedback
- Effective Communication Skills
- Providing Constructive Feedback
- The Role of Emotional Intelligence in Feedback
- Delivering Positive Feedback
- Overcoming Barriers to Feedback
3:45 PM – 4:05 PM: Module 3 – Receiving and Utilizing Feedback
- Developing a Growth Mindset
- Active Listening and Responding to Feedback
- Using Feedback for Personal Development
- The Role of Self-Assessment
- Creating a Feedback-Rich Environment
4:05 PM – 4:25 PM: Module 4 – Implementing Continuous Feedback Systems
- Designing a Feedback Strategy
- Training Managers and Leaders
- Technology and Tools for Feedback
- Measuring the Impact of Feedback
- Sustaining a Culture of Continuous Feedback
4:25 PM – 4:50 PM: Interactive Activities and Case Studies
- Real-world scenarios
- Group discussions
- Role-playing exercises
4:50 PM – 5:00 PM: Q&A Session
- Open floor for questions
- Addressing specific concerns and challenges
5:00 PM: Closing Remarks
- Open floor for questions and discussion
- Closing remarks and certification information
