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2-Day Mastering the Art of Effective Candidate Interviewing Certificate Program (Starts 02-01-2024)

Feb 1, 2024 @ 10:00 am - Feb 2, 2024 @ 6:00 pm EST

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$1,395.00
(HRTrainingClasses) 2-Day Mastering the Art of Effective Candidate Interviewing Certificate Program

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Instructor: Elga Lejarza, aPHR, PHR, SHRM-CP, SPHR, GPHR, SHRM-SCP

Continuing Education Credits:

  • HRCI – 14 HR(General) Credits
  • SHRM – 14 PDC’s

Schedule: 10:00 AM – 6:00 PM Eastern Time on Both Days (Detailed Agenda Below)

Program Overview:

The Mastering the Art of Effective Candidate Interviewing Certificate Program is a comprehensive two-day training designed to provide HR Professionals involved in the hiring process with the skills and knowledge needed to conduct effective and successful candidate interviews. This program covers a range of topics including the interview process, job analysis and preparation, behavioral interviewing techniques, non-verbal communication, interviewing challenges, diversity and inclusion, legal compliance, anti-discrimination laws, reliability and validity, Uniform Guidelines on Employee Selection Procedures, interviewing do’s and don’ts, interviewing best practices, realistic job preview, and video and virtual interviews. Participants will leave the program with a deep understanding of how to conduct effective interviews that help identify the best candidates for the job.

Key Features:

  • Immersive and thorough two-day training for HR Professionals involved in the hiring process
  • Covers an extensive range of topics vital to effective interviewing
  • Engaging workshops, practical exercises, group discussions, role plays, and case studies
  • Expert trainers with extensive real-world experience and industry knowledge
  • Certificate of completion awarded upon successful completion

Program Objectives:

Upon completion of the program, participants will be able to:

  • Comprehend the interview process and its significance in selecting the best candidates
  • Execute thorough job analysis and interview preparation
  • Employ behavioral interviewing techniques to gather pertinent information
  • Decipher non-verbal communication and its influence on interviews
  • Tackle common interviewing challenges
  • Apply diversity and inclusion best practices in the hiring process
  • Abide by legal compliance guidelines during the interview process
  • Proficiently conduct video and virtual interviews

Topics Covered:

  • Introduction to the Interview Process
      • The critical role of effective interviewing in talent acquisition
      • Stages of the interview process: preparation, execution, and evaluation
      • The impact of interview outcomes on organizational success
      • Effective communication and rapport-building with candidates
  • Job Analysis and Interview Preparation
      • Conducting a comprehensive job analysis to identify key competencies and qualifications
      • Developing a clear and concise job description
      • Preparing interview questions and evaluation criteria based on job requirements
      • Structuring the interview and choosing the appropriate format
      • Preparing interview materials and setting expectations for the interview team
      • Creating an inviting and comfortable interview environment
  • Behavioral Interviewing Techniques
      • The principles of behavioral interviewing and its advantages
      • Crafting open-ended questions to encourage detailed responses
      • Probing for specific examples and experiences to assess candidate competencies
      • Active listening and effective note-taking during interviews
      • Assessing transferable skills and potential for growth
  • Non-Verbal Communication
      • Recognizing and interpreting non-verbal cues from interviewees
      • Managing and conveying appropriate non-verbal signals during the interview
      • The impact of non-verbal communication on interviewer and candidate perceptions
      • Understanding cultural differences in non-verbal communication
      • Building rapport through effective non-verbal communication
  • Interviewing Challenges and Solutions
      • Identifying and addressing challenges with difficult interviewees
      • Overcoming biases, stereotypes, and potential pitfalls in the interview process
      • Ensuring consistency and fairness in interviews across multiple candidates
      • Handling curveball questions and unexpected situations
      • Managing time effectively during interviews
  • Diversity and Inclusion in Interviewing
      • The importance of fostering diversity and inclusion in the workplace
      • Implementing inclusive interviewing practices that promote fairness and equal opportunity
      • Recognizing and addressing unconscious bias during the interview process
      • Cultivating cultural intelligence and empathy in the interviewing process
      • Encouraging diverse perspectives and ideas in the workplace
    • Legal Compliance and Anti-Discrimination Laws: Understand the legal requirements and guidelines for interviewing, including anti-discrimination laws and the Uniform Guidelines on Employee Selection Procedures.
      • Laws covered: Age Discrimination in Employment Act (ADEA), Title VII of the Civil Rights Act of 1964, Americans with Disabilities Act (ADA), Equal Pay Act (EPA), Pregnancy Discrimination Act (PDA), Genetic Information Nondiscrimination Act (GINA), Family and Medical Leave Act (FMLA), Immigration and Nationality Act (INA), Uniformed Services Employment and Reemployment Rights Act (USERRA), Fair Credit Reporting Act (FCRA), Fair Labor Standards Act (FLSA), National Labor Relations Act (NLRA)
      • Understanding legal requirements, guidelines, and potential liabilities in the hiring process
      • Avoiding discriminatory or inappropriate questions during interviews
      • Managing sensitive information and maintaining candidate privacy
      • Proper documentation and record-keeping during the hiring process
      • Handling post-interview communication and candidate feedback
      • Uniform Guidelines on Employee Selection Procedures
    • Reliability and Validity: Learn the concepts of reliability and validity in the context of employee selection and how to ensure your interview process is both reliable and valid.
      • Concepts of reliability and validity
      • Ensuring a reliable and valid interview process
      • Best practices for maintaining consistency in interviews
    • Interviewing Do’s and Don’ts: Explore the best practices for conducting interviews and common pitfalls to avoid.
      • Best practices for conducting interviews
      • Common pitfalls to avoid
      • Navigating challenging interview situations
    • Realistic Job Preview: Learn the importance of providing a realistic job preview to candidates and how it can impact their decision-making process and job satisfaction.
      • Importance of a realistic job preview
      • Impact on candidate decision-making and job satisfaction
      • Strategies for providing accurate and comprehensive job previews
  • Video and Virtual Interviews
      • Adapting traditional interviewing skills for virtual environments
      • Implementing best practices for conducting effective video interviews
      • Overcoming common challenges and technical issues in virtual interview settings
      • Ensuring a professional virtual interview environment and minimizing distractions
      • Leveraging technology to enhance the virtual interview experience
      • Building rapport and engaging candidates in a virtual setting
      • Following up and providing feedback after virtual interviews
  • Evaluating Candidates and Making Informed Decisions
      • Reviewing and analyzing interview notes and candidate responses
      • Comparing candidates against established evaluation criteria
      • Identifying potential red flags and areas for further inquiry
      • Collaborating with the interview team to make well-informed hiring decisions
      • Balancing the importance of skills, experience, and cultural fit
  • Closing the Interview and Post-Interview Activities
    • Effectively wrapping up the interview and setting expectations for next steps
    • Expressing appreciation and providing closure for candidates
    • Conducting reference checks and verifying candidate information
    • Communicating the final decision and extending job offers
    • Providing constructive feedback to unsuccessful candidates
    • Continuous improvement and refining the interview process

Two-Day Agenda (Eastern Time):

Day 1:

10:00 – 10:30: Welcome

10:30 – 11:45: Introduction to the Interview Process

  • The critical role of effective interviewing in talent acquisition
  • Stages of the interview process: preparation, execution, and evaluation

11:45 – 12:00: Mid-Morning Break

12:00 – 1:15: Job Analysis and Interview Preparation

  • Conducting a comprehensive job analysis to identify key competencies and qualifications
  • Developing a clear and concise job description

1:15 – 2:00: Preparing Interview Questions and Structuring the Interview

  • Preparing interview questions and evaluation criteria based on job requirements
  • Structuring the interview and choosing the appropriate format

2:00 – 3:00: Lunch

3:00 – 4:15: Behavioral Interviewing Techniques

  • Crafting open-ended questions to encourage detailed responses
  • Probing for specific examples and experiences to assess candidate competencies

4:15 – 4:30: Mid-Afternoon Break

4:30 – 6:00: Non-Verbal Communication

  • Recognizing and interpreting non-verbal cues from interviewees
  • Managing and conveying appropriate non-verbal signals during the interview

Day 2:

10:00 – 11:15: Interviewing Challenges and Solutions

  • Identifying and addressing challenges with difficult interviewees
  • Overcoming biases, stereotypes, and potential pitfalls in the interview process

11:15 – 11:30: Mid-Morning Break

11:30 – 12:45: Diversity and Inclusion in Interviewing

  • The importance of fostering diversity and inclusion in the workplace
  • Implementing inclusive interviewing practices that promote fairness and equal opportunity

12:45 – 1:45: Legal Compliance in Interviewing

  • Understanding legal requirements, guidelines, and potential liabilities in the hiring process
  • Avoiding discriminatory or inappropriate questions during interviews

1:45 – 2:00: Evaluating Candidates and Making Informed Decisions

  • Reviewing and analyzing interview notes and candidate responses
  • Comparing candidates against established evaluation criteria

2:00 – 3:00: Lunch

3:00 – 4:15: Video and Virtual Interviews

  • Adapting traditional interviewing skills for virtual environments
  • Implementing best practices for conducting effective video interviews

4:15 – 4:30: Mid-Afternoon Break

4:30 – 5:45: Closing the Interview and Post-Interview Activities

  • Effectively wrapping up the interview and setting expectations for next steps
  • Conducting reference checks and verifying candidate information

5:45 – 6:00: Wrap-up and Feedback

Continuing Education Credits:

  • HRCI – 14 HR(General) Credits
  • SHRM – 14 PDC’s

Schedule: 10:00 AM – 6:00 PM Eastern Time on Both Days (Detailed Agenda Below)

Program Overview:

The Mastering the Art of Effective Candidate Interviewing Certificate Program is a comprehensive two-day training designed to provide HR Professionals involved in the hiring process with the skills and knowledge needed to conduct effective and successful candidate interviews. This program covers a range of topics including the interview process, job analysis and preparation, behavioral interviewing techniques, non-verbal communication, interviewing challenges, diversity and inclusion, legal compliance, anti-discrimination laws, reliability and validity, Uniform Guidelines on Employee Selection Procedures, interviewing do’s and don’ts, interviewing best practices, realistic job preview, and video and virtual interviews. Participants will leave the program with a deep understanding of how to conduct effective interviews that help identify the best candidates for the job.

Key Features:

  • Immersive and thorough two-day training for HR Professionals involved in the hiring process
  • Covers an extensive range of topics vital to effective interviewing
  • Engaging workshops, practical exercises, group discussions, role plays, and case studies
  • Expert trainers with extensive real-world experience and industry knowledge
  • Certificate of completion awarded upon successful completion

Program Objectives:

Upon completion of the program, participants will be able to:

  • Comprehend the interview process and its significance in selecting the best candidates
  • Execute thorough job analysis and interview preparation
  • Employ behavioral interviewing techniques to gather pertinent information
  • Decipher non-verbal communication and its influence on interviews
  • Tackle common interviewing challenges
  • Apply diversity and inclusion best practices in the hiring process
  • Abide by legal compliance guidelines during the interview process
  • Proficiently conduct video and virtual interviews

Topics Covered:

  • Introduction to the Interview Process
    • The critical role of effective interviewing in talent acquisition
    • Stages of the interview process: preparation, execution, and evaluation
    • The impact of interview outcomes on organizational success
    • Effective communication and rapport-building with candidates
  • Job Analysis and Interview Preparation
    • Conducting a comprehensive job analysis to identify key competencies and qualifications
    • Developing a clear and concise job description
    • Preparing interview questions and evaluation criteria based on job requirements
    • Structuring the interview and choosing the appropriate format
    • Preparing interview materials and setting expectations for the interview team
    • Creating an inviting and comfortable interview environment
  • Behavioral Interviewing Techniques
    • The principles of behavioral interviewing and its advantages
    • Crafting open-ended questions to encourage detailed responses
    • Probing for specific examples and experiences to assess candidate competencies
    • Active listening and effective note-taking during interviews
    • Assessing transferable skills and potential for growth
  • Non-Verbal Communication
    • Recognizing and interpreting non-verbal cues from interviewees
    • Managing and conveying appropriate non-verbal signals during the interview
    • The impact of non-verbal communication on interviewer and candidate perceptions
    • Understanding cultural differences in non-verbal communication
    • Building rapport through effective non-verbal communication
  • Interviewing Challenges and Solutions
    • Identifying and addressing challenges with difficult interviewees
    • Overcoming biases, stereotypes, and potential pitfalls in the interview process
    • Ensuring consistency and fairness in interviews across multiple candidates
    • Handling curveball questions and unexpected situations
    • Managing time effectively during interviews
  • Diversity and Inclusion in Interviewing
    • The importance of fostering diversity and inclusion in the workplace
    • Implementing inclusive interviewing practices that promote fairness and equal opportunity
    • Recognizing and addressing unconscious bias during the interview process
    • Cultivating cultural intelligence and empathy in the interviewing process
    • Encouraging diverse perspectives and ideas in the workplace
  • Video and Virtual Interviews
    • Adapting traditional interviewing skills for virtual environments
    • Implementing best practices for conducting effective video interviews
    • Overcoming common challenges and technical issues in virtual interview settings
    • Ensuring a professional virtual interview environment and minimizing distractions
    • Leveraging technology to enhance the virtual interview experience
    • Building rapport and engaging candidates in a virtual setting
    • Following up and providing feedback after virtual interviews
  • Evaluating Candidates and Making Informed Decisions
    • Reviewing and analyzing interview notes and candidate responses
    • Comparing candidates against established evaluation criteria
    • Identifying potential red flags and areas for further inquiry
    • Collaborating with the interview team to make well-informed hiring decisions
    • Balancing the importance of skills, experience, and cultural fit
  • Closing the Interview and Post-Interview Activities
    • Effectively wrapping up the interview and setting expectations for next steps
    • Expressing appreciation and providing closure for candidates
    • Conducting reference checks and verifying candidate information
    • Communicating the final decision and extending job offers
    • Providing constructive feedback to unsuccessful candidates
    • Continuous improvement and refining the interview process

Two-Day Agenda (Eastern Time):

Day 1:

10:00 – 10:30: Welcome

10:30 – 11:45: Introduction to the Interview Process

  • The critical role of effective interviewing in talent acquisition
  • Stages of the interview process: preparation, execution, and evaluation

11:45 – 12:00: Mid-Morning Break

12:00 – 1:15: Job Analysis and Interview Preparation

  • Conducting a comprehensive job analysis to identify key competencies and qualifications
  • Developing a clear and concise job description

1:15 – 2:00: Preparing Interview Questions and Structuring the Interview

  • Preparing interview questions and evaluation criteria based on job requirements
  • Structuring the interview and choosing the appropriate format

2:00 – 3:00: Lunch

3:00 – 4:15: Behavioral Interviewing Techniques

  • Crafting open-ended questions to encourage detailed responses
  • Probing for specific examples and experiences to assess candidate competencies

4:15 – 4:30: Mid-Afternoon Break

4:30 – 6:00: Non-Verbal Communication

  • Recognizing and interpreting non-verbal cues from interviewees
  • Managing and conveying appropriate non-verbal signals during the interview

Day 2:

10:00 – 11:15: Interviewing Challenges and Solutions

  • Identifying and addressing challenges with difficult interviewees
  • Overcoming biases, stereotypes, and potential pitfalls in the interview process

11:15 – 11:30: Mid-Morning Break

11:30 – 12:45: Diversity and Inclusion in Interviewing

  • The importance of fostering diversity and inclusion in the workplace
  • Implementing inclusive interviewing practices that promote fairness and equal opportunity

12:45 – 1:45: Legal Compliance in Interviewing

  • Understanding legal requirements, guidelines, and potential liabilities in the hiring process
  • Avoiding discriminatory or inappropriate questions during interviews

1:45 – 2:00: Evaluating Candidates and Making Informed Decisions

  • Reviewing and analyzing interview notes and candidate responses
  • Comparing candidates against established evaluation criteria

2:00 – 3:00: Lunch

3:00 – 4:15: Video and Virtual Interviews

  • Adapting traditional interviewing skills for virtual environments
  • Implementing best practices for conducting effective video interviews

4:15 – 4:30: Mid-Afternoon Break

4:30 – 5:45: Closing the Interview and Post-Interview Activities

  • Effectively wrapping up the interview and setting expectations for next steps
  • Conducting reference checks and verifying candidate information

5:45 – 6:00: Wrap-up and Feedback